Tenant Information

Paying Rent
You will be issued with Direct Debit details. Rent is payable in advance. Should a cheque payment be dishonoured no further payments by cheque will be accepted.

Essential Services
Gas – AGL Ph: 131245

Electricity – Energy Australia Ph: 131535

Telephones – Telstra Ph: 132200

Water & Sewerage – South East Water Ph: 132 812

Please be aware that the Lessor’s property insurance does not cover your personal belongings. It is importance that you take out your own contents insurance in case of damage or theft.

Picture Hooks
If no picture hooks are in the premises, please contact us to arrange approval by the lessor. Do not use Blue Tack or other sticky substances to hang pictures as removal of these items usually causes damage to the walls for which you will be held liable.

Pets are definitely not permitted without prior written approval. Most Owners Corporation By-Laws do not permit pets in unit complexes.

We usually have a spare set of keys in our office which you may borrow during normal office hours, in the event you lock yourself out. After hours you will normally need to pay for a locksmith to gain entry.

Repairs and Maintenance
We ask that you report to our office any matters requiring repair or maintenance immediately to avoid risk of injury to persons or damage to the rented property. Any maintenance item damaged by the tenant outside our normal business hours will be at the tenant’s cost unless it is proven to be an extreme emergency. Repair requests can be notified via our website using our online repair request form.